Return & Refund Policy

At KNK Solutions Ltd, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund subject to the terms below.

Returns

• Returns accepted within 7 days of delivery for unused items in their original packaging.
• A valid proof of purchase (receipt or order number) is required.
• Customized, digital, or software products and items damaged by misuse are not eligible for return.

Refunds

• Refunds are processed within 7–14 business days after we receive and inspect the returned item.
• Refunds are issued to the original method of payment.
• Shipping or delivery fees are non-refundable unless the item was defective or the wrong item was delivered.

Exchanges & Damaged Items

• We replace items only if they are defective or received in error. Report damaged or wrong items within 48 hours of delivery.
• To request an exchange or report a damaged item, please include photos of the product and packaging.

Order Cancellations

• Orders can be cancelled within 24 hours of placement for a full refund. Once processing or shipping begins, cancellations are not possible.

How to Return

To start a return, email our customer support with your order number and reason for return. We will provide return instructions and the address.

Contact

📧 Email: [Insert Support Email]
📞 Phone: [Insert Phone Number]
🏢 Address: [Insert Physical Address]
🌐 Website: knksolutionsltd.com

KNK Solutions Ltd reserves the right to update this policy. The latest version will always be posted on our website.